Watches and Jewellery

This is highly competitive segment where you need to differentiate yourself both online and in store. In addition to catering to your growing online channels, your stores have a special place to play in bringing an exceptional brand experience that will help set you apart. Offerings like easy repair, service and warranty will help set you apart, and offering personalised experiences whether online or in store will engage and delight your customers.

Delivering the right service

Watch and jewellery retailers have unique requirements. Whether you are working in a premium product category or selling on higher-volume, differentiation from the competition is key. As digital sales escalate, stores in this sector have a particularly significant role to play in delivering the right brand experience.

Empower your in-store sales staff to provide heightened brand experiences, with easy access to differentiating services, product information and customer insight
Offer service, repair and warranty capabilities
Track products with serialisation functionality
Project a single brand identity to your customer at any touchpoint – from your website to marketplaces to social media to your stores
Deliver personalised digital experiences with rich online product content
Scale the business easily – quickly add channels and expand geographically with new stores and regions
Where ever your retail ecosystem needs attention – customer experience, inventory and order management, business expansion, eCommerce – react and adapt quickly

Whether you need to focus on one specific area of your business, or are starting a journey of digital transformation we can help.

Get in touch today

Technology to meet the needs of Watch and Jewelry retailers

GOC Retail are watch and retail experts. With deep experience of the entire fashion technology ecosystem and an understanding of fashion business drivers, we partner with global brands to build solutions which are based on their unique requirements, equipping them to adapt, scale and continuously deliver an exceptional customer experience.

Whether you need to focus on one specific area of your business, or are starting a journey of digital transformation we can help.

Technology solutions suited to the watch and jewelry sector

Game-changing cloud-native solutions that will integrate easily and seamlessly to your retail ecosystem:

Multi-store POS – mobile POS and unified commerce platforms
Unified Commerce – seamlessly connected technology across all channels
eCommerce – integration with all major eCommerce platforms
OMS & DOM – rich product content on all channels, and smart order management
Inventory Management – full stock visibility and flexible fulfillment and return options
ERP – rich cloud-based supply side systems – ERP, PLM, & WMS

Integration services

We are integration and technology on-boarding experts. Our philosophy is to create highly flexible solution architectures that make it easy to replace any components and add new capabilities as you need them.
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Retail technology consulting

We have worked closely with iconic retailers in the watch and jewelry sector and understand first-hand your unique requirements. Whether it’s delivering enhanced product tracking through serialisation, or offering unique service, repair or warranty offerings we bring knowledge of how to get technology working for you.
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International expansion

We work with retailers to build solutions that support easy expansion within regions and to new geographies around the world.
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Support

24-7 Follow-the-sun support for your stores, your systems by a team who understand your solutions and your unique business.
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